FAQs

General Information

Q1: Where is Steinberg located?

We operate online only and serve customers across Egypt.

Q2: How can I contact you?

You can reach us via email at info@steinbergstore.com, call 01500380112

Products

Q3: What products do you offer?

We offer luxury home décor, lighting, mirrors, wall art, and small furniture in various styles.

Q4: Are your products high quality?

Yes, we carefully select products to ensure premium quality and long-lasting design.

Orders & Payment

Q5: How can I place an order?

You can place your order directly through our website by adding items to your cart and checking out.

Q6: What payment methods are available?

We offer secure payment options, which are displayed during checkout.

Shipping & Delivery

Q7: How long does delivery take?

Delivery time depends on your location and product, with estimates shown at checkout, 

Q8: Do you offer shipping outside Egypt?

Currently, we only ship in Egypt,

Returns & Exchanges

Q9: Can I return or exchange my order?

Yes, you can request a return or exchange within the allowed period

Q10: Who pays for return shipping?

Customers cover return fees unless the item is defective or incorrect